Privacy Policy

1. Introduction

At Ubuntu Leadership Academy, we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our services.

2. Information We Collect

2.1 Personal Information

We may collect the following types of personal information:

  • Name and contact details
  • Professional background and experience
  • Training and development history
  • Assessment results and feedback
  • Program participation records
  • Communication preferences

2.2 Technical Information

When you visit our website, we may automatically collect:

  • Device information
  • Browser type and version
  • Usage patterns and preferences
  • Technical interaction data

3. How We Use Your Information

We use your information for the following purposes:

  • Delivering our leadership development programs
  • Personalizing your learning experience
  • Improving our services and programs
  • Maintaining our training records
  • Ensuring the security of our services
  • Complying with legal obligations

4. Data Protection

4.1 Security Measures

We implement appropriate technical and organizational measures to protect your personal information, including:

  • Encryption of sensitive data
  • Secure data storage systems
  • Access controls and authentication
  • Regular security assessments
  • Staff training on data protection

4.2 Data Retention

We retain personal information only for as long as necessary to:

  • Fulfill the purposes outlined in this policy
  • Meet our legal obligations
  • Resolve disputes
  • Enforce our agreements

5. Your Rights

Under applicable data protection laws, you have the following rights:

  • Right to access your personal information
  • Right to correct inaccurate information
  • Right to request deletion of your information
  • Right to restrict processing of your information
  • Right to data portability
  • Right to object to processing

6. Information Sharing

We may share your information with:

  • Program facilitators and assessors
  • Service providers who assist in our operations
  • Regulatory authorities when required by law

7. Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Significant changes will be communicated appropriately.

8. Legal Compliance

This policy complies with applicable data protection laws, including:

  • Protection of Personal Information Act (POPIA)
  • Other applicable South African privacy laws
  • International data protection standards

9. Data Processing Principles

We adhere to the following principles in processing your information:

  • Lawfulness, fairness, and transparency
  • Purpose limitation
  • Data minimization
  • Accuracy
  • Storage limitation
  • Integrity and confidentiality
  • Accountability